Amin Properties ("Amin", "we", "us", or "our") operates the website amin.properties and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We may collect the following types of information:
Phone Number: Used for OTP verification to access saved properties and personalized features.
Name: Optionally provided to personalize your experience.
Chat Messages: Conversations with our AI assistant to help you find properties.
Usage Data: Pages visited, search queries, properties viewed, and interaction patterns to improve our service.
Device Information: Browser type, operating system, and device identifiers for compatibility and analytics.
2. How We Use Your Information
To provide and maintain our property search service.
To verify your identity via OTP for account-related features.
To save your shortlisted properties and preferences.
To improve our AI assistant and search results.
To communicate with you about your inquiries.
To detect and prevent fraud or abuse.
3. Data Sharing
We do not sell your personal information. We may share information in the following circumstances:
With landlords: When you initiate contact with a property owner through our platform, your phone number may be shared to facilitate communication.
Service providers: Third-party services that help us operate our platform (hosting, analytics, messaging).
Legal requirements: When required by law or to protect our rights and safety.
4. Data Retention
We retain your personal data only for as long as necessary to provide our services. Chat sessions expire after 24 hours of inactivity. You may request deletion of your data at any time by contacting us.
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We use session storage (not persistent cookies) for chat sessions, which is automatically cleared when you close your browser tab.
7. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Withdraw consent for data processing.
8. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at: